One to Two Days That Can Change How Your Team Works
Day 2 Optional
The programme may look extensive, but it is designed to be surprisingly easy to follow. No coding, advanced spreadsheet skills or previous AI experience are required, and there is no need to memorise menus, complicated steps, formulas or calculations.
If you understand your work, can explain what you need and can copy, paste and make simple adjustments, AI does much of the heavy lifting.
The day is relaxed, engaging and highly practical. Delegates follow real business examples, use the Digital AI Playbook and see how the methods apply to their own work.
Day 1 — Learn, Explore & Apply introduces the full 15-module Training Model. Optional Day 2 — Practise, Build & Implement goes deeper and provides more time for step-by-step application.
What makes the programme different
- Surprisingly easy to learn and apply
- Immediate practical use with the Digital AI Playbook
- Potential to release 30–60% of capacity in suitable roles
- An eye-opening, potentially career-changing experience
01Everyday Productivity & Personal AI Use
What we cover: Writing, summarising, email, meetings, translation, brainstorming, voice, images and everyday AI-assisted work.
Business benefits: Work Faster • Increase Productivity • Reduce Administration • Shorten Turnaround Times • Free People for Higher-Value Work • Learn and Adapt Faster
02Business Documents & Professional Communication
What we cover: Reports, proposals, PDFs, contracts, document comparison, presentations and professional business communication.
Business benefits: Raise the Quality of Business Output • Improve Communication • Reduce Document Preparation Time • Improve Consistency • Respond Faster • Win More Valuable Opportunities
03Research, Market Intelligence & Better Decisions
What we cover: Source-backed research, competitors, suppliers, customers, markets, comparisons, options and evidence-supported recommendations.
Business benefits: Make Better-Supported Decisions • Make Decisions Faster • Reduce Guesswork • Identify Opportunities Earlier • Understand Competitors Better • Improve Strategic Planning • Capture Opportunities Before Competitors Do
04Forecasting, Scenarios, Risk & Decision Support
What we cover: Forecasting, scenario planning, risk registers, warning signs, mitigation and management questions.
Business benefits: Improve Forecasting • Identify Risks Earlier • Improve Risk Control • Test Scenarios Before Committing Resources • Anticipate Problems • Respond Faster to Changing Conditions
05Spreadsheet, Data & Business Analysis
What we cover: Spreadsheet cleaning, formulas, consolidating files, linking data, trends, exceptions, analysis and interpretation.
Business benefits: Improve Spreadsheet Analysis • Improve Accuracy • Reduce Errors • Reduce Manual Reconciliation • Combine Multiple Spreadsheets • Identify Trends and Exceptions • Turn Raw Data Into Useful Information
06Financial & Commercial Analysis
What we cover: Sales, expenses, debtors, budgets, variances, margins, cash flow, financial performance and commercial analysis.
Business benefits: Improve Financial Visibility • Improve Budget Analysis • Improve Debtor Management • Understand Margins Better • Improve Cash-Flow Awareness • Identify Unusual Costs • Improve Profitability Decisions • Reduce Operating Costs
07Management Reporting, KPIs & Dashboards
What we cover: PivotTables, KPIs, dashboards, charts, management commentary, executive summaries, exceptions and action-oriented reporting.
Business benefits: Improve Management Reporting • Improve KPI Visibility • Improve Management Visibility • Reduce Reporting Effort • Turn Data Into Action • Highlight Risks and Priorities • Give Management Better Information Faster
08Connected Business Information & Microsoft 365
What we cover: Using approved email, calendars, spreadsheets, documents, presentations and business files together.
Business benefits: Bring Business Information Together • Find Information Faster • Reduce Time Spent Searching • Reduce Information Silos • Improve Management Briefings • Get More Value From Microsoft 365 • Improve Organisational Visibility
09Meetings, Tasks, Priorities & Accountability
What we cover: Meeting summaries, decisions, owners, deadlines, action registers, priorities, reminders and follow-up.
Business benefits: Manage Priorities Better • Reduce Missed Actions • Improve Accountability • Improve Meeting Effectiveness • Create Clearer Handovers • Track Owners and Deadlines • Improve Operational Control
10Sales, Customers & Opportunity Management
What we cover: Customer enquiries, quotations, sales opportunities, complaints, follow-ups and next actions.
Business benefits: Improve Customer Experience • Improve Response Times • Win More Business • Reduce Missed Opportunities • Improve Follow-Up • Protect Customer Relationships • Improve Sales Visibility
11Marketing, Content & Online Visibility
What we cover: Marketing messages, social content, presentations, visual ideas, websites, campaigns and online content.
Business benefits: Improve Marketing Quality • Produce Content Faster • Improve Online Visibility • Strengthen Brand Consistency • Reduce Routine Agency Dependence • Test Ideas Faster • Reach Markets More Quickly
12Processes, Procedures, Knowledge & Employee Training
What we cover: Business processes, step-by-step procedures, checklists, roles, approvals, reusable organisational knowledge and employee training material.
Business benefits: Reduce Reliance on Key Individuals • Protect Organisational Knowledge • Onboard Employees Faster • Train Employees Faster • Standardise Processes • Improve Consistency • Reduce Business Continuity Risk
13Workflows, Automation, Assistants & Agents
What we cover: Projects, reusable assistants, ChatGPT Work, agents, scheduled tasks, recurring processes and approval workflows.
Business benefits: Reduce Repetitive Work • Automate Recurring Activities • Grow Without Immediately Adding Staff • Extend Team Capacity • Reduce Administrative Overhead • Scale Successful Processes • Reduce Bottlenecks
14Websites, Business Tools & New Capabilities
What we cover: CRM boards, trackers, calculators, dashboards, registers, prototypes, lightweight applications and websites.
Business benefits: Create New Business Capabilities • Build Prototypes Faster • Reduce Dependence on Specialists for Simple Tools • Test Ideas at Lower Cost • Innovate Faster • Improve Operational Visibility • Compete With Larger Organisations
15Growth, Competitive Advantage & Responsible AI
What we cover: AI opportunity identification, value versus effort, human approval, privacy, security, verification and responsible adoption.
Business benefits: Support Growth • Support Innovation • Compete Beyond the Size of Your Business • Take On Bigger Players • Stay Ahead of Competitors • Respond Faster to Market Change • Build an AI-Capable Workforce • Scale Responsibly • Maintain Human Control